The National Dementia Helpline
Emotional support and guidance
Navigate services and programs
Information and advice
Free call 1800 100 500Our qualified, friendly advisers are ready to take your call.
EmailSend us a message. Our advisers will respond as soon as they can.
Live chatChat live now for information and support from a friendly Dementia Australia expert adviser.
Request a call backSend a message and we'll call you back (temporarily unavailable).
Personal referralIf you have dementia or mild cognitive impairment, or you’re concerned about someone close to you who does, you can submit a referral to our team.
Do you need a translator? Call the Translating and Interpreting Service on 131 450.
If you have a hearing or speech impairment, call the National Relay Service on 133 677.
Dementia Australia respects your privacy. Read our privacy policy.
The National Dementia Helpline is funded to provide services to people living in Australia. If you’re an Australian living overseas, email the National Dementia Helpline on helpline@dementia.org.au.
Who we support
The National Dementia Helpline can help you if you:
- live with dementia
- know and care for someone with dementia
- work with people with dementia
- are concerned about your thinking, mood and memory
- have mild cognitive impairment
How can we help
Free and confidential, the National Dementia Helpline, 1800 100 500, provides expert information, advice and support, 24 hours a day, seven days a week, 365 days a year. No issue too big, no question too small.
- provide emotional support and guidance
- connect you to Dementia Australia and community support services and programs
- discuss government support, including My Aged Care, National Disability Insurance Scheme (NDIS), Carer Gateway and Dementia Behaviour Management Advisory Service (DBMAS).
More ways to get in touch
Not looking for the Helpline? Try these options.
- Contact us
All the ways you can reach out to Dementia Australia.
- Refer someone in your care
If you’re a healthcare professional, you can refer a patient or client to Dementia Australia for further information, advice and support.
- Get support
No matter how you are impacted by dementia, we are here to help. Learn more about all support services offered by Dementia Australia.
- Get involved
Donate, volunteer, raise vital funds or partner with us: your support will help people impacted by dementia, their families and carers.