Chat live with us
Chat with a Dementia Australia expert Advisor via live messaging, free and confidentially, for information and support. We’re available 24/7, every day of the year.
No concern is too small or too big
Click the chat box in the bottom right corner of your screen to start your live messaging conversation with a specialist Dementia Australia Advisor.
Our Advisors are here to:
We're here for you
Every situation is unique, so our Advisors are ready to assist with advice, resources, and a listening ear, whatever you need.
Live chat is for you if you:
About the National Dementia Helpline live chat
The National Dementia Helpline live chat operates 24 hours a day, seven days a week, every day of the year.
Expert Advisors
You’ll chat live with a specialist Advisor. We ask for your details at the start of the conversation to ensure we provide the right advice and support for you.
Confidential advice
Only you and the dementia Advisor can see your online conversation. We record some of your details for statistical and reporting reasons, in line with our privacy policy.
Support tailored for you
Whatever your experience, our Advisors will listen, and provide information, advice and support to suit your needs.
Keep your chats
You can re-read your chat any time, or receive a transcript so you won’t miss any important information.
More ways to get help from Dementia Australia
- Free call 1800 100 500
Our qualified, friendly Advisors are ready to take your call, 24/7, every day of the year.
- Email
Send us an email. Our Advisors will respond as soon as they can.
- Refer yourself or someone close to you
If you have dementia or mild cognitive impairment, or you’re concerned about someone close to you who does, you can submit a referral to our team.
- Refer a patient or client
If you’re a healthcare professional, you can refer a patient or client to Dementia Australia for further information, advice and support.